top of page


Privacy Policy

Purpose and scope

This Privacy Policy Statement applies to the Group and all business-related activities to the extent that they affect or involve the collection, use, disclosure or handling of personal information on behalf of the client. the Group is bound by the Australian Privacy Principles contained in the Privacy Amendment (Enhancing Privacy Protection) Act 2012 and the Privacy Act 1988, and in accordance with the requirements of ISO/IEC 27701 Privacy Information Management.

Use and disclosure

The Group receives personal information from the client, which remains the property of the client, and not the Group. We format the data according to the Client request We use and disclose the personal information only for the purpose of providing our services on behalf of the client, unless otherwise required by Law. Personal information collected and/or stored for the client is never used or disclosed to another client or third party.

Personal information

Personal information collected or stored, in general, includes (but not limited to) names, addresses, contact details and other information, which assists the Group in providing our services to our clients.

Data security

The Group has invested in the latest data security technology. All data stored is protected by secure Network links that is complimented by firewalls, hardware and software encryption, FTP sites, password protection, Website interface security protection, virus protection and internal quality assurance

Management of personal information

We take all responsible steps to protect the security of personal information that we hold from misuse, loss of personal information and from unauthorised use. All our staff have signed employment agreements and are made aware of privacy protocols. Under the Australian Privacy Principles, where data is no longer required, the Group takes all quality steps to delete or destroy personal data, unless otherwise directed from the client

Sensitive information

The Group applies stringent procedures to its collection, use, disclosure and handling of any personal information, which includes sensitive information, such as bank details, race, religion, political affiliations or health information, and other such sensitive information

Access to your personal information

The Privacy Act entitles individuals to gain access to personal information which an organisation holds about them. However, in the case of personal information we collect or hold for the client, access to that personal information should be sought from the relevant client.

Updates to this policy statement

This Policy is reviewed and updated upon Government notification to new laws or changes to existing Policy Principles.


May 2023

bottom of page